JOB INFORMATION Requisition ID: 4335 Number of Vacancies: 10.00 Department: Special Constable Service (20000028) - Patrol Section (30000329) Salary Information: $36.82/hour - $46.02/hour Pay Scale Group: TEEO (CAN/A/D/TEEO) Employment Type: Regular Weekly Hours: 80 bi-weekly, Off Days: Various Shift: Rotating Posted On: August 11, 2021 Last Day to Apply: September 1, 2021 Reports to: Supervisor, Special Constable Services
JOB INFORMATION
We are currently seeking Special Constables to work 80 hours bi-weekly with rotating shifts and various off-days.
KEY ACCOUNTABILITIES
Delivering law enforcement, emergency/incident response, investigation, patrol, crime prevention, inspection including revenue protection, detection, deterrent and customer service duties to protect TTC employees, customers, facilities and vehicles
Carrying out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer, agent and occupier of the TTC in accordance with Federal and Provincial statutes, Municipal By-laws and established contracts, agreements, policies and procedures.
Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated in accordance with the Ontario Human Rights Code and Related Orders.
Promoting and maintaining positive customer relations and communications with the public and TTC employees.
SKILLS, KNOWLEDGE AND EXPERIENCE
Successful completion of Grade 12 or its recognized equivalent combined with several years of directly related experience in customer service/hospitality, healthcare or social services.
Demonstrated experience dealing with diverse and vulnerable communities
Demonstrated ability to de-escalate situations of a contentious nature